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Category: HelpDesk

  • Best CMS Software

    Best CMS Software

    CMS software helps you create and manage digital content. It’s used by organizations of all sizes, from small businesses to large enterprises. A CMS can be used to store and organize any type of content, from text to images to videos. It can also be used to track changes made to the content, manage permissions, and more.

    There are many different CMS software solutions on the market, each with its own set of features and benefits. In this blog post, we’ll take a look at some of the best CMS software solutions available. We’ll also provide an overview of what each solution offers and how it can benefit your organization.

    1. WordPress

     WordPress is a popular open-source CMS software that is used by millions of people around the world. It is simple to use and has a wide range of plugins and themes available, so you can customize it to suit your needs. One downside of WordPress is that it can be slow and resource-intensive, so it’s not ideal for large websites.

    2. Joomla

     Joomla is another open-source CMS software that is popular among users who need more control over their website than what WordPress offers. It has a wide range of features and extensions available, but it can be difficult to use for beginners.

    3. Drupal

     Drupal is a powerful open-source CMS software that is used by some of the largest websites in the world, including The Economist and The White House. It offers a high degree of flexibility and customization, but it can be difficult to use and requires a fair amount of technical expertise.

    4. Adobe Experience Manager

     Adobe Experience Manager is a commercial CMS software that is used by large enterprises. It offers a wide range of features and integrations, but it can be expensive and complex to use.

    5. Sitecore

    Sitecore is another commercial CMS software that is used by large organizations. It offers a robust set of features, but it can be quite complicated to use and may require the assistance of a developer or agency to get the most out of it.

    Feaures OF CMS Software

    Ease of Use

    One of the main reasons why WordPress is such a popular CMS is because it is extremely user-friendly. Even if you have no prior experience with website design or development, you’ll be able to create a beautiful website with WordPress. The platform comes with a visual editor that makes it easy to add and format text, images, and other content. Plus, there are thousands of themes and plugins available that allow you to customize your site to perfection.

    Flexibility

    Another great thing about WordPress is its flexibility. The CMS can be used for everything from simple blogs to complex business websites. No matter what kind of website you need to create, WordPress has the features and functionality to help you get the job done.

    Cost-Effective

    Perhaps one of the best things about WordPress is that it is a very cost-effective option for students, teachers, and professionals alike. While some CMS platforms can be expensive to use, WordPress is completely free. Plus, there are thousands of free themes and plugins available. If you do want to purchase premium themes or plugins, they are notoriously affordable compared to other options on the market.

    Conclusion:

    In conclusion,[Pick one specific software]is great for small businesses because[briefly explain why]. [Pick one specific software] is good for medium sized businesses because [explain why]. Larger businesses should consider using [specific software] because [explain why]. Any business looking for [specific feature] should use [specific software] because it offers [briefly describe feature]. When choosing between different CMS software solutions,[ Summarize key points about 2-3 specific software systems]. These factors will help you determine which solution is best for your organization’s needs.”

  • Is manage engine a good it management software?

    Is manage engine a good it management software?

    When it comes to choosing the right IT management software for your business, there are a lot of options out there. It can be tough to decide which one is the best fit for your needs. In this blog post, we’ll take a comprehensive look at one popular option: Manage Engine. We’ll discuss what Manage Engine is, what it does, and some of its key features. By the end of this post, you should have a good idea of whether or not Manage Engine is the right IT management software for your business.

    What is Manage Engine?

    Manage Engine is an IT management software that helps businesses manage their networks, servers, desktops, and more. It includes a wide range of features that make it easy to monitor and manage your IT infrastructure.

    Some of the key features of Manage Engine include:

    Asset Management:

    This feature allows you to keep track of all the assets in your IT infrastructure. You can see when each asset was purchased, how much it cost, who is responsible for it, and more. This information can be used to make decisions about upgrading or replacing assets.

    Configuration Management:

    This feature helps you keep track of all the configurations in your IT infrastructure. You can see which configurations are working properly and which ones need to be changed. This information can be used to troubleshoot problems and prevent potential issues

    .

    Change Management:

    This feature helps you track and manage changes to your IT infrastructure. You can see who made each change, when it was made, and why it was made. This information can be used to undo unwanted changes and prevent unauthorized changes from being made in the future.

    Service Desk:

    This feature provides a central location for managing all the tickets and requests that come into your IT department. You can see who submitted each request, when it was submitted, and its current status. This information can be used to prioritize requests and ensure that they are resolved in a timely manner.

    Reporting:

    This feature allows you to generate reports on various aspects of your IT infrastructure. You can use these reports to identify trends and make decisions about future upgrades or changes.

    These are just some of the many features that Manage Engine offers businesses. If you’re interested in learning more about this software, check out their website or contact us for more information.

    The Pros of ManageEngine

    1. Scalability:

    One of the biggest advantages of ManageEngine is its scalability. No matter how big or small your organization is, ManageEngine can be tailored to fit your specific needs.

    2. Ease of use:

    Another big plus for ManageEngine is its ease of use. The interface is straightforward and easy to navigate, even for those who are not particularly tech-savvy.

    3. Affordability:

    Another major selling point for ManageEngine is its affordability. When compared to other IT management software solutions on the market, ManageEngine is very reasonably priced.

    4. Comprehensive features:

    Last but not least, ManageEngine offers a wide range of features, making it a very comprehensive solution for IT management.

    5. Excellent customer support:

    One final advantage of choosing ManageEngine is that you’ll have access to excellent customer support should you need it. The team is responsive and always willing to help resolve any issues you may be having.

    The Cons of Manage Engine

    1 .Limited integrations:

    One downside of using ManageEngine is that it has limited integrations when compared to some other IT management software solutions on the market. This means that if you’re using other software solutions in addition to ManageEngine, you may have to do some manual data entry in order to keep everything updated and synchronized.

    2 .Lack of customization options:

    Another potential drawback of using ManageEngine is that there are limited customization options available. This could be an issue if you have very specific needs that need to be met by your IT management software solution.

    Conclusion:

    Manage Engine is a popular IT management software that offers businesses a wide range of features for managing their networks, servers, desktops, and more. If you’re looking for an all-in-one solution for managing your IT infrastructure, then Manage Engine might be a good option for you. Contact us today to learn more about this software and how it can benefit your business!

  • What are the best Enterprise resource planning (ERP) software

    As your business grows, you may start to feel like you’re outgrowing your current software systems. If you find yourself in this situation, it may be time to consider investing in an Enterprise resource planning (ERP) system. ERP systems are designed to help businesses manage their core processes, including finance, accounting, manufacturing, and supply chain.

    There are many different ERP systems on the market, so it’s important to choose one that’s a good fit for your specific business needs. In this blog post, we’ll 5 most the most popular ERP systems:

    1. ConnectWise

    ConnectWise is a web-based ERP software system designed for businesses in the IT industry. With ConnectWise, businesses can track projects and client information in one place, making it easy to stay organized and deliver high-quality results. ConnectWise also offers features such as quote and proposal generation, time and expense tracking, and advanced reporting.

    2. Microsoft Dynamics 365 Business Central

    Microsoft Dynamics 365 Business Central is a cloud-based ERP software system designed for small to midsize businesses. Business Central helps businesses automate tasks such as financial management, inventory management, and CRM. Business Central also offers features such as data analysis, forecasting, and budgeting tools.

    3. Infor CloudSuite Industrial (SyteLine)

    Infor CloudSuite Industrial (SyteLine) is a cloud-based ERP software system designed for manufacturers. With Infor CloudSuite Industrial (SyteLine), businesses can manage their finances, inventory, supply chain, manufacturing process, and more. Infor CloudSuite Industrial (SyteLine) also offers features such as product lifecycle management (PLM), quality management (QM), and customer relationship management (CRM).

    4. SAP S/4HANA

    SAP S/4HANA is an on-premises ERP software system designed for large enterprises. SAP S/4HANA helps businesses manage their finances, human resources, supply chain, manufacturing process, and more. SAP S/4HANA also offers features such as data analytics tools, artificial intelligence (AI), and machine learning (ML).

    5. Oracle eBusiness Suite

    Oracle eBusiness Suite is an on-premises ERP software system designed for large enterprises. Oracle eBusiness Suite helps businesses automate their financial management, human resources management, supply chain management, and customer relationship management processes. Oracle eBusiness Suite also offers features such as project portfolio management (PPM) and enterprise asset management (EAM).

    ConnectWise Asio™ Platform – IT Management for MSPs

    As a managed service provider (MSP), you need to be able to rely on your IT management platform to give you the visibility and control you need to run your business effectively. That’s why ConnectWise Asio™ was designed specifically for MSPs. Asio provides you with a complete view of all your clients’ IT systems, so you can easily manage and monitor them from a single platform.

    Asio also gives you the ability to automate many common tasks, such as patch management and incident response. This means that you can spend less time on routine maintenance and more time on delivering value to your clients. In addition, Asio integrates with a wide range of other ConnectWise products, so you can build a comprehensive solution that meets all your clients’ needs. With ConnectWise Asio, you have everything you need to run your MSP business efficiently and effectively.

    What impact can you make with Asio™?

    Asio is a powerful tool that can help you make a significant impact in your community. As an online platform, Asio connects you with volunteer opportunities in your area. Whether you’re looking to mentor a young person or contribute to a local food bank, Asio makes it easy to find an organization that needs your help. And because Asio is designed to promote long-term engagement, you can be sure that your efforts will be making a lasting difference. So why not sign up today and see what impact you can make with Asio?

    Conclusion:

    When choosing an ERP system for your business, it’s important to consider your specific needs and choose a system that offers the features you need. ConnectWise and Microsoft Dynamics 365 Business Central are both popular choices for businesses of all sizes. However, ConnectWise is best suited for businesses that need an all-in-one solution, while Microsoft Dynamics 365 Business Central is better suited for businesses in the manufacturing industry.

  • What is Tableau Pricing and Packages 2022?

    Tableau is a business intelligence software that helps users see and understand data. The software is available in three different editions: Tableau Desktop, Tableau Server, and Tableau Online. Pricing for the software is tiered, with each edition offering different features and functionality.

    About the Tableau

    Tableau Desktop is the most basic edition of the software and is best suited for individual users. The software can be purchased as a perpetual license or as a subscription. Perpetual licenses are paid in full upfront and do not need to be renewed. Subscriptions are paid monthly or yearly and need to be renewed in order to continue using the software.

    Tableau Server is the next step up from Tableau Desktop and is best suited for teams of users. The software can be deployed on-premises or in the cloud. As with Tableau Desktop, Tableau Server can be purchased as a perpetual license or as a subscription.

    Tableau Online is the cloud-based version of Tableau Server. It offers all the same features and functionality as Tableau Server but does not require users to deploy or manage the software. Instead, Tableau Online is managed by Tableau and can be accessed by users from anywhere with an internet connection.

    Types of Tableau Products

    There are three types of products in tableau desktop namely personal, professional and standard. The price of the personal edition is $999 per user per year. The professional edition costs $1999 per user per year while the standard edition costs $799 per user per year . For Tableau server, the price is $35000 per core licensing while for Tableau Online, it is $70 per user per month.

    The features included in each product are different. The personal edition has only basic features while the professional and standard editions have advanced features like data blending, custom SQL, etc.

    Comparison of Tableau Desktop Editions

    The following are the comparison points between the three editions of Desktop –

    personal, professional, and standard:-

    Feature Personal Professional                     Sta
    1)Web authoring and Data Public Yes Yes Yes
    2)Tableau Reader Yes Yes Yes
    3)Advanced analytics No (Descriptive statistics only) Yes Yes
    4)Spatial file connecting No (Shapefiles only) Yes Yes

    License Agreement

    Tableau Desktop Individual License: $70/user/month billed annually, or $840/user/year billed annually

    • If you are single user or small group (1-5 users), then an individual license is probably all you need. All you have to do is buy a license for each user that needs it.
    • You can use Tableau Desktop on both Windows and Mac computers.
    • With an individual license, you also get 1 year of maintenance (updates and technical support) included.

    Tableau Desktop Professional License: $420/user/month billed annually, or $5,040/user/year billed annually

    • A professional license includes everything in the individual license, plus a few additional features that larger organizations might need, such as extract refresh scheduling and advanced dashboard customization.
    • If you have a large organization (more than 5 users), then you might need a professional license so that everyone can access the features they need.

    Tableau Server on Windows: $800 + $150 per user per year

    • Tableau Server lets you share your work with others in your organization by publishing dashboards and data sources to a central location.
    • Pricing is based on the number of users that will be accessing Tableau Server, with a minimum of 8 users.

    Tableau Online:

    $500 + $70 per user per month (billed annually) or $6,000 + $840 per user per year (billed annually)

    With Tableau Online, you can host your dashboards and data sources in the cloud instead of on-premises (i.e., on your own servers). This means that anyone in your organization can access them from anywhere in the world with an internet connection.

    Pricing is based on the number of users that will be accessing Tableau Online, with a minimum of 5 users.

    Conclusion:

    Pricing for Tableau varies depending on which edition of the software you choose and whether you want to purchase a perpetual license or a subscription. In general, however, Tableau is an affordable business intelligence tool that offers a lot of features and functionality. If you’re looking for a way to visualize and understand your data, then Tableau is definitely worth considering.

  • How Much Does Freshdesk Cost? Should You Get a Free Trial?

    Welcome to the another post, in which we’re going to talk about the cost of Freshdesk, as well as a free trial that you can take advantage of.

    If you’re looking for a customer support software, then chances are you’ve come across Freshdesk. It’s one of the most popular customer support platforms on the market, and for good reason.

    Freshdesk :

    Freshdesk is known for its ease of use, robust features, and affordable price. But how much does Freshdesk actually cost? And should you get a free trial?

    In this post, we’ll answer those questions and more. Let’s get started!

    How Much Does Freshdesk Cost?

    Freshdesk has four different pricing plans:

    Sprout: $15/agent/month

    Blossom: $19/agent/month

    Garden: $29/agent/month

    Estate: $49/agent/month

    The Sprout plan is the most basic and is designed for small businesses with up to 3 agents. The Blossom plan is ideal for growing businesses with up to 8 agents. The Garden plan is best for larger businesses with up to 20 agents. Finally, the Estate plan is designed for enterprise-level businesses with 50 or more agents.

    In addition to the monthly per-agent fee, Freshdesk also charges a one-time setup fee of $50 on all plans.

    Should You Get a Free Trial?

    Freshdesk offers a free trial for all plans. The trial lasts for 21 days and gives you full access to all of Freshdesk’s features.

    If you’re on the fence about whether or not Freshdesk is right for your business, we recommend taking advantage of the free trial. This will give you a chance to test out the platform and see if it’s a good fit for your needs.

    To sign up for a free trial, simply go to Freshdesk’s website and select the plan you’re interested in. From there, you’ll be prompted to enter your contact information and create an account. Once your account is created, you’ll be able to start using Freshdesk right away.

    HappyFox Pricing:

    HappyFox offers two different pricing plans:

    Basic: $29/agent/month

    Advanced: $59/agent/month

    The Basic plan is designed for small businesses with up to 3 agents. The Advanced plan is best for larger businesses with 4 or more agents.

    In addition to the monthly per-agent fee, HappyFox also charges a one-time setup fee of $99 on all plans.

    Zoho Pricing:

    Zoho offers four different pricing plans:

    Standard: $12/user/month

    Professional: $25/user/month

    Enterprise: $35/user/month

    Ultimate: $50/user/month

    The Standard plan is the most basic and is designed for small businesses with up to 3 users. The Professional plan is ideal for growing businesses with up to 10 users. The Enterprise plan is best for larger businesses with up to 25 users. Finally, the Ultimate plan is designed for enterprise-level businesses with 50 or more users.

    In addition to the monthly per-user fee, Zoho also charges a one-time setup fee of $50 on all plans.

    GetResponse Pricing:

    GetResponse offers four different pricing plans:

    Basic: $15/month

    Pro: $49/month

    Max: $165/month

    Enterprise: Custom pricing

    The Basic plan is the most basic and is designed for small businesses with up to 1,000 subscribers. The Pro plan is ideal for growing businesses with up to 5,000 subscribers. The Max plan is best for larger businesses with up to 10,000 subscribers. Finally, the Enterprise plan is designed for enterprise-level businesses with over 10,000 subscribers.

    In addition to the monthly fee, GetResponse also charges a one-time setup fee of $50 on all plans.

    MailChimp Pricing:

    MailChimp offers four different pricing plans:

    Basic: $10/month

    Standard: $25/month

    Premium: $50/month

    Enterprise: Custom pricing

    The Basic plan is the most basic and is designed for small businesses with up to 2,000 subscribers. The Standard plan is ideal for growing businesses with up to 50,000 subscribers. The Premium plan is best for larger businesses with up to 100,000 subscribers. Finally, the Enterprise plan is designed for enterprise-level businesses with over 100,000 subscribers.

    In addition to the monthly fee, MailChimp also charges a one-time setup fee of $50 on all plans.

    Conclusion

    That’s everything you need to know about the cost of Freshdesk and whether or not you should get a free trial. If you’re looking for an affordable and easy-to-use customer support platform, Freshdesk is a great option.

    Still have questions? Feel free to contact us today and we’d be happy to help!

  • Does manage engine manage office keys?

    Yes, Manage Engine Key Manager Plus does support Microsoft Office key management. You can view, add, edit, delete, and backup keys for Microsoft Office products such as Word, Excel, PowerPoint, and Outlook. Additionally, you can track the usage of Office keys and generate reports for the same.

    Key Manager Plus also comes with a self-service portal that allows users to view and request keys on their own. This eliminates the need for administrators to manually fulfill key requests, saving time and effort.

    What Problems Does ManageEngine Key Manager Plus Solve?

    With Key Manager Plus, you can effectively manage and control the use of Office keys in your organization. This helps to:

    • Reduce license costs by avoiding over-licensing of Office products
    • Ensure compliance with licensing terms and conditions
    • Prevent unauthorized use of Office keys
    • Streamline key management processes through automation

    How Does ManageEngine Key Manager Plus Work?

    Using Key Manager Plus, administrators can centrally manage Office keys and track their usage. The product integrates with the Microsoft Volume License Service (MVLS) to fetch license information and retrieve keys automatically. Keys can also be manually added to the repository. Once imported, they are displayed under the corresponding product category for easy management.

    Usage reports can be generated for each Office product to track key utilization. These reports help in identifying under-utilized keys that can be reassigned to other users, thereby optimizing license usage. Additionally, the self-service portal allows users to view available keys and request for them as needed. This not only reduces the workload on administrators but also ensures that users always have access to the keys they need.

    Key Manager Plus is an essential tool for any organization that uses Microsoft Office products. It helps to save on license costs, ensure compliance, and streamline key management processes.

    Features: Scheduled database backup:

    The product supports scheduled backup of the entire key management database. This helps to prevent data loss in case of system failure or other unforeseen disasters.

    User role-based access control: User role-based access control ensures that only authorized users can perform actions such as adding, editing, or deleting keys. This helps to prevent unauthorized modification of critical data.

    Audit logs: Audit logs track all actions performed within the Key Manager Plus console. This helps administrators to keep track of who did what and when, ensuring accountability in case of any issues.

    128-bit encryption: Key Manager Plus uses 128-bit encryption to safeguard sensitive data from unauthorized access. This ensures that only authorized users can view or modify key data.

    Conclusion:

    Key Manager Plus is a comprehensive solution for managing Microsoft Office keys. It helps to save on license costs, ensure compliance, and streamline key management processes. The product comes with a host of features such as scheduled backup, user role-based access control, audit logs, and 128-bit encryption to safeguard data.

  • What are the benefits of project management software?

    Project management software can help you save time, money andresources while ensuring successful project delivery. It can also improve communication and collaboration among team members, vendors and clients.

    1. Increased Efficiency and Productivity

    With project management software, you can easily track the progress of your projects and identify areas that need improvement. This helps you to optimize processes and resources, resulting in increased efficiency and productivity.

    1. Improved Communication and Collaboration

    Project management software provides a central platform for communication and collaboration among team members, vendors and clients. This helps to ensure that everyone is on the same page and reduces the risk of miscommunication or misunderstandings.

    1. Enhanced Customer Satisfaction

    By using project management software, you can deliver projects on time and within budget, which leads to enhanced customer satisfaction.

    1. Reduced Costs

    With project management software, you can better manage your resources and costs. This helps you to save money and keep your project costs under control.

    1. Increased Visibility and Control

    Project management software provides you with increased visibility into your projects. This allows you to identify potential problems early on and take corrective action to prevent them from becoming serious issues.

    1. Better Decision Making

    With project management software, you have access to accurate and up-to-date information about your projects. This helps you to make better decisions about how to allocate resources and how to proceed with the work.

    1. Improved Risk Management

    Project management software can help you to identify and assess risks associated with your projects. This helps you to take steps to avoid or mitigate these risks, which leads to improved project outcomes.

    1. Greater Flexibility and Scalability

    Project management software is flexible and scalable, meaning it can be adapted to meet the changing needs of your business. As your business grows and changes, the software can be easily modified to accommodate new requirements.

    Essential Project Management Functions

    • Project Planning – The process of defining a project’s scope, objectives and timeline.Project Scheduling – The process of creating a project schedule that outlines when each task will be completed.
    • Resource Allocation – The process of assigning the right people and resources to each task in the project schedule.Task Management – The process of tracking and managing tasks to ensure they are completed on time and within budget.
    • Progress Tracking – The process of monitoring the progress of a project to identify any deviations from the plan.
    • Issue Management – The process of identifying, tracking and resolving issues that arise during the course of a project.
    • Change Management – The process of monitoring and managing changes to the scope, schedule and resources of a project.

    Project management software can help you to effectively manage all of these functions and more. By using project management software, you can improve the efficiency and productivity of your projects, leading to better results.